Case studies
These operations transformation case studies show Wayne Fraser turning strategy into something an organization can execute. They cover an LED crisis recovery, an Odoo ERP redesign and a managed services unit built to $850K MRR.
Each card gives the numbers and one line on what the case demonstrates.
Approximately $3 million of LED product destined for client locations was failing, and installers refused to install it. My team completed the recovery in 30 days against a 45-day deadline. A $30 million contract with BP followed. It demonstrates leadership through a crisis under a compressed schedule. Read the LED product recovery case study.
One organization's accounting, sales, order entry and manufacturing processes were redesigned around an integrated Odoo ERP platform. Operating efficiency increased by 250%, throughput doubled and profitability increased by 25%. Its lesson is that the operating model has to be redesigned before technology is applied. See how the Odoo ERP transformation worked.
A new managed services unit grew from $0 to $850K in monthly recurring revenue (MRR) in less than two years. It became a multi-award-winning operation of 50 people across six countries. The case shows a business unit built and scaled through growth. Read how the managed services business was built.
The table compares my role, the setting and the headline result in each case.
| Case study | My role | Setting | Headline result |
|---|---|---|---|
| LED product recovery | Executive / Business Unit Leader | Lighting manufacturing (TIR) | Recovery completed in 30 days against a 45-day deadline; a $30 million contract with BP followed |
| Odoo ERP transformation | Business Transformation Consultant / Fractional Executive | Manufacturing, on an integrated Odoo ERP platform | Operating efficiency increased by 250%, throughput doubled, profitability increased by 25% |
| Managed services business unit | Responsible for establishing and growing the new business unit | Digital technology (Appnovation) | $0 to $850K in monthly recurring revenue in less than two years; 50 people across six countries |
The three case studies show one focus. I don't approach transformation as a strategy exercise that ends with a report. I focus on turning the strategy into something the organization can actually execute.
The LED recovery called for a plan that could work and immediate execution. In the ERP work, the first step was understanding how the business actually worked, before the platform was chosen. The managed services unit needed operational structure and people built for growth.
Beyond these cases, I have worked across technology, manufacturing, professional services, education, healthcare and entrepreneurial businesses. I move between the boardroom and the operational details.
How I work with founder-led companies today is set out under services. My background is on the about page, and you can start a conversation if one of these cases looks familiar.
Wayne Fraser's case studies report a 30-day recovery against a 45-day deadline and a $30 million BP contract. They also cover a unit built to $850K MRR and an ERP redesign that increased operating efficiency by 250%.
The case studies cover lighting manufacturing, a manufacturing business running Odoo ERP and a digital technology managed services business. Wayne has worked across technology, manufacturing, professional services, education, healthcare and entrepreneurial businesses.
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